Terms of Service

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Effective Date: June 25, 2025

Welcome to https://fernbrook.org/, operated by Fernbrook Family Center. By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree to these Terms, please do not use our website.

 “Website” refers to https://fernbrook.org/ and all associated pages.

“Services” encompass the information and resources provided on our Website, including form submissions for service inquiries.

“User” refers to any individual who accesses or uses our Website.

You may use our Website solely for lawful purposes and in accordance with these Terms. You agree not to:

• Violate any applicable federal, state, local, or international law or regulation.
• Impersonate or attempt to impersonate Fernbrook, a Fernbrook staff member, or any other person or entity.
• Introduce malicious code or interfere with the proper functioning of the Website.

 Our website allows users to submit forms related to service inquiries, intake, referrals, and billing. Submission of a form does not establish a provider-client relationship and does not guarantee service availability.

We offer a range of parenting workshops to help parents develop new skills and strategies for raising happy, healthy children. Our workshops cover topics such as positive discipline, communication, and self-care.

By submitting a form on our website or completing annual paperwork, you consent to receive SMS/text messages from Fernbrook Family Center related to your services. These may include:

• Appointment reminders
• Schedule changes or confirmations
• Intake instructions or service-related messages
• Occasional check-ins

Message frequency may vary. Message and data rates may apply.

• You can manage your communication preferences in the following ways:
• Text START to opt in. You’ll receive a confirmation message explaining how to stop or get help.
• Text STOP to opt out. You will receive confirmation and no further SMS messages.
• Text HELP for assistance or visit https://fernbrook.org.
• You may also contact a Fernbrook staff member directly to manage your SMS preferences.

We do not share your phone number or SMS consent with any third parties or affiliates. See our full https://fernbrook.org/privacy-policy for more details.

Please review our Privacy Policy (https://fernbrook.org/privacy-policy) to learn how we collect, use, and protect your personal information. We adhere to applicable privacy laws, including HIPAA, when handling sensitive health-related data.

We use secure third-party platforms, including FormDr and Microsoft Forms, to manage form submissions. These services maintain their own privacy and security practices, which users should review separately.

 All Website content—including text, graphics, logos, and design—is the property of Fernbrook or its licensors. You may not reproduce, modify, or distribute any content without express written permission.

Content on our Website is for informational purposes only and is not a substitute for professional health advice, diagnosis, or treatment. We make no guarantees regarding service availability or the accuracy of website content.

Fernbrook shall not be liable for any direct or indirect damages arising from your use or inability to use the Website, including from errors or interruptions in service.

You agree to indemnify Fernbrook Family Center, including its employees, agents, and partners, for any claims, liabilities, damages, or expenses arising out of your violation of these Terms or misuse of the Website.